About the Role
We're seeking a Forward Deployed Software Engineer to work directly with our customers to implement our technology and build any required customizations. In this role, you will apply your problem-solving ability, creativity, and technical skills to be a customer’s first resource for implementing AI agents in their company. This role is critical in helping us deliver reliable, compliant, and efficient customer service solutions to millions of borrowers.
Responsibilities
- You will own the end-to-end implementation and execution of high-stakes customer engagements and projects, determining what the customer requirements are and how best to apply our Voice AI Agent solution
- Implement and build new features with customers, and implement them in the core engineering product
Nice to Have
- Experience with highly regulated industries or the consumer financial industry
Requirements
- 3+ years of relevant, post-college work experience
- Strong coder with proven proficiency in programming languages such as Python and Java
- Excellence in technical documentation and cross-team communication
- Ability to collaborate with technical and non-technical customers, and comfortable working in a dynamic environment with evolving objectives and many iterations with customers
- Ability to travel up to 25% (as needed) to customer sites
- 4 days in-person in San Francisco
About Us
Salient is building the future of consumer loan servicing, starting by transforming the auto lending industry. Since our September 2023 launch, we've:
- Scaled to more than $10M in ARR
- Partnered with some of the largest consumer lenders in America
- Cash flow positive
- Raised $65m in funding
- Interfaced with more than 2 million unique US consumers
- Processed over $150M in cash transactions
- Prevented $30M in fraud
- Identified 35k+ CFPB violations
- In-person office culture in San Francisco, CA
Backed by top-tier investors including Andreessen Horowitz, Matrix, General Catalyst, and Y Combinator.
Please also apply here: https://jobs.ashbyhq.com/salient/a213eea8-ef18-40cb-b693-67ca3900c7fb?utm_source=jz0gNkaEYm
Salient
